Privacy Policy

Last updated: September 29, 2026

This Privacy Policy explains how WHITE & LUCKMAN LIMITED ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit, use, or make a purchase through ldcfv.shop (the "Website").

We respect your privacy and are committed to handling personal data responsibly and in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for the processing of personal data through this Website is:

WHITE & LUCKMAN LIMITED
Website: ldcfv.shop
Email: support@ldcfv.shop
Telephone: +44 121 708 1530
Company Registration Number: 8854880
Registered Address: 41 Warwick Road, Solihull, West Midlands, United Kingdom, B92 7HS

If you have questions about this Privacy Policy or how we process your personal data, please contact us at support@ldcfv.shop.

2. Personal Information We Collect

Depending on how you interact with our Website, we may collect the following categories of personal information:

2.1 Information You Provide Directly

When you place an order, contact us, or otherwise interact with our Website, you may provide information such as:

• Full name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order and purchase information

• Customer service communications

• Information necessary to process returns or refunds

• Payment-related information where applicable

Because our store may offer Cash on Delivery (COD), we may also process information necessary to arrange delivery, verify an order, collect payment upon delivery, and process any applicable refund.

3. Information Collected Automatically

When you access or use our Website, certain technical information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Website usage information

• Pages viewed

• Date and time of visits

• Referring URLs

• Cookie and similar technology information

• General device and network information

This information may be used to operate and secure our Website, understand how customers use our services, troubleshoot technical issues, and improve Website performance.

4. How We Use Personal Information

We may process personal information for purposes including:

• Processing and managing orders

• Arranging shipment and delivery

• Supporting Cash on Delivery orders

• Communicating with customers regarding orders

• Providing customer support

• Processing returns, refunds, and cancellations

• Preventing fraud, abuse, and unauthorized transactions

• Maintaining the security and functionality of our Website

• Improving our products, Website, and customer experience

• Maintaining business and transaction records

• Complying with legal, tax, accounting, and regulatory obligations

• Establishing, exercising, or defending legal claims

• Sending marketing communications where permitted by law and, where required, with your consent

We do not use personal information for purposes that are incompatible with the purposes for which it was collected unless permitted or required by applicable law.

5. Legal Bases for Processing

Where the GDPR or similar data protection legislation applies, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, our legal bases may include:

Performance of a Contract

We process personal information when necessary to fulfill an order or take steps at your request before entering into a contract. This includes processing orders, arranging delivery, providing customer service, and handling returns or refunds.

Legal Obligations

We may process personal information where necessary to comply with legal obligations, including tax, accounting, consumer protection, and regulatory requirements.

Legitimate Interests

We may process personal information where necessary for our legitimate business interests, provided those interests are not overridden by your fundamental rights and freedoms.

These interests may include protecting our Website, preventing fraud, improving our services, and managing our business operations.

Consent

Where required by applicable law, we may process personal information based on your consent, including for certain cookies or electronic marketing communications.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before your consent was withdrawn.

6. How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our business and provide our services.

These third parties may include:

• E-commerce platform and website service providers

• Hosting and infrastructure providers

• Shipping companies and delivery partners

• Logistics and fulfillment providers

• Customer support service providers

• IT and security providers

• Analytics providers

• Advertising and marketing providers, where permitted by law

• Professional advisers, including accountants, lawyers, and auditors

• Government authorities, regulators, courts, or law enforcement agencies where legally required

We require service providers to process personal information only for appropriate purposes and subject to applicable contractual and legal requirements.

7. Shopify

Our online store is operated using Shopify's e-commerce platform.

Shopify may process certain personal information when you visit our Website, place an order, or otherwise interact with our store.

Shopify's processing of personal information is governed by its own applicable privacy terms and policies.

8. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, maintain security, and, where permitted, support analytics and advertising.

Cookies may include:

• Strictly necessary cookies

• Functional cookies

• Analytics cookies

• Advertising or marketing cookies

Where required by applicable law, non-essential cookies will be used only after obtaining the appropriate consent.

You may be able to manage your cookie preferences through the cookie controls provided on our Website or through your browser settings.

Disabling certain cookies may affect the functionality of some parts of the Website.

9. Marketing Communications

Where permitted by applicable law, we may send you information about products, services, or promotions.

Where consent is legally required, we will send such communications only after obtaining the appropriate consent.

You may withdraw your consent or unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication or by contacting:

support@ldcfv.shop

You may continue to receive transactional or service-related communications necessary for your orders even after opting out of marketing communications.

10. International Data Transfers

Some of our service providers may process personal information outside Germany, Austria, the European Economic Area (EEA), or the United Kingdom.

Where personal information is transferred internationally, we take appropriate measures where required by applicable law to ensure that personal information receives an adequate level of protection.

Such measures may include adequacy decisions, approved contractual safeguards such as Standard Contractual Clauses, or other legally recognized transfer mechanisms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on:

• The type of personal information

• The purpose for which it was collected

• Applicable contractual requirements

• Tax and accounting obligations

• Consumer protection requirements

• Applicable limitation periods

• Other legal or regulatory requirements

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it where appropriate.

12. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

13. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have rights including:

• Right of access – You may request information about the personal data we process about you.

• Right to rectification – You may request correction of inaccurate or incomplete personal data.

• Right to erasure – You may request deletion of your personal data in certain circumstances.

• Right to restriction – You may request that we restrict the processing of your personal data in certain circumstances.

• Right to data portability – You may request certain personal data in a structured, commonly used, and machine-readable format where applicable.

• Right to object – You may object to certain processing based on legitimate interests or direct marketing.

• Right to withdraw consent – Where processing is based on consent, you may withdraw that consent at any time.

• Rights relating to certain automated decision-making – You may have rights concerning decisions based solely on automated processing where applicable.

These rights may be subject to conditions and exceptions under applicable law.

To exercise your privacy rights, please contact:

support@ldcfv.shop

We may need to verify your identity before completing certain requests.

14. Right to Lodge a Complaint

If you are located in Germany, Austria, or another EEA country and believe that your personal data has been processed in violation of applicable data protection law, you may have the right to lodge a complaint with the competent data protection supervisory authority in your country or region.

We encourage you to contact us first at support@ldcfv.shop if you have any questions or concerns regarding our handling of your personal data.

15. Children's Privacy

Our Website and services are not specifically directed at children.

We do not knowingly collect personal information from children where doing so would be prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at support@ldcfv.shop so that we can review the matter and take appropriate action.

16. Third-Party Websites and Services

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of independent third-party websites. We recommend reviewing the privacy policies of third-party services before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or the processing of your personal information, please contact:

WHITE & LUCKMAN LIMITED

Website: ldcfv.shop
Email: support@ldcfv.shop
Telephone: +44 121 708 1530
Company Registration Number: 8854880
Registered Address: 41 Warwick Road, Solihull, West Midlands, United Kingdom, B92 7HS